Contact us at

After sales service and tests

Rool'in welcomes you to its showroom, located in the Paris area and offers you the opportunity to try the concept of electric wheel.
You can also choose to visit our logistics platform to test a few pedal strokes.
For our friends province, Rool'in has a network of ambassadors, committed to develop, but completely devoted.
Rool'in welcomes you to its showroom, located in the Paris area and offers you the opportunity to try the concept of electric wheel.
You can also choose to visit our logistics platform to test a few pedal strokes.
For our friends province, Rool'in has a network of ambassadors, committed to develop, but completely devoted.

Product information and tests

If you need information on products, please come and test the electric wheel Rool'in appointment at 01.42.04.52.33 on the site:
Montrouge (92) / Monday-Friday, 10 am to 16:30
Villejust (91) / Wednesday from 14h to 16h30
If you need information on products, please come and test the electric wheel Rool'in appointment at 01.42.04.52.33 on the site:

  • Montrouge (92) / Monday-Friday, 10 am to 16:30
  • Villejust (91) / Wednesday from 14h to 16h30

Our network of ambassadors

We also propose to test our products with brand ambassadors Rool'in in your regions.
These customers already satisfied and holders of electric wheel models Rool'in will be happy to complete our service by providing you with the information and advice necessary for a secure purchase.
Send us your request via the contact form and we will send the coordinates of the ambassador near you by return mail.
We also propose to test our products with brand ambassadors Rool'in in your regions.
These customers already satisfied and holders of electric wheel models Rool'in will be happy to complete our service by providing you with the information and advice necessary for a secure purchase.
Send us your request via the contact form and we will send the coordinates of the ambassador near you by return mail.

carte des ambassadeurs Rool'in

(06) Jean-Marie of Saint-Cezaire-sur-Siagne
(25) Marie-Odile of Saint Léger du Bourg Denis
(25) Cyril Grand Combe-Châteleu
(33) Louis Bordeaux
(37) Sébastien Tours
(40) Michael Hinx
(49) Jean-Claude Chalonnes sur Loire
(74) Jean-Marc Chavannaz
(77) Alain Saint Fargeau-Ponthierry
(78) Didier Maule
(78) Didier Les Alluets le Roi
(91) Jérôme Morangis
(94) Jacques Nogent-sur-Marne
(95) Alain Vauréal

Our logistic center

 

Our products are stored in our warehouse in the Paris region, and all spare parts.
You also have the option to remove free appointment for purchases at our warehouse, to the following address:
Our products are stored in our warehouse in the Paris region, and all spare parts.
You also have the option to remove free appointment for purchases at our warehouse, to the following address:

 

MPS by Logsytech
32 Avenue of Oceania
Business Area of Courtaboeuf
91140 VILLEJUST
France

 

After sales Service

Rool'in is always anxious to assist you better.
A dedicated team advises and supports you, Monday to Friday, from 10h to 13h and 14h to 17h30 for:
Rool'in is always anxious to assist you better.
A dedicated team advises and supports you, Monday to Friday, from 10 a.m to 1 p.m and 2 p.m to 5.30 p.m for:
  • assistance with setting by phone or email
  • a response to technical questions

 Appeler Rool'in01 42 04 52 33

Your questions, our answers

Question by Carlos
Dear,
Do you deliver to Dublin, Ireland ?
Best regards,
Answer by L'équipe Rool'in
​​Dear,
We deliver in Europe, please send us an email at contact@rool-in.com to send you an order.
Best regards,

I’m asking a question, I make a note

The Rool'in team will personally answer you by email.
If your question is of general interest for other users, it will be published, preserving your anonymity.

Choose your electric kit unerringly

To purchase your electric wheel to your bike, you must first choose the right size.
Here's how to know the size of your wheel: on the side of your bike wheels, you will find the indication of the diameter of the wheel is expressed in mm 495, 650, 700, or inches respectively 20 ', 26', 28 '. See figure below:
tailles roues anglais
Les vélos VTT  et vélo de femme reçoivent les kits de roue électrique 26 pouces. Les vélos de ville sont complétés avec des roues 28 pouces, les vélos pliables avec des roues 20 pouces.
La roue électrique vélo en kit est livrée entièrement équipée et s’installe en quelques minutes.
Vous pouvez aisément profiter des avantages de l’Assistance Électrique pour vos déplacements en ville ou à la campagne. 
Les sportifs apprécieront le fait que l’aide est débrayable.
Rool'in rend votre vélo high-tech, économique et performant. Roulez devient un jeu d’enfant.

ATVs and women bikes receive electric wheel sets 26 inches. City bikes are complemented with 28-inch wheels, folding bikes with 20 inch wheels.

The electric bicycle wheel kit comes fully equipped.

Sports lovers will appreciate the fact that the aid is disengaged.

Rool'in makes your high-tech bike, economic and efficient. Drive becomes a pushover.

The « SMART » model

Fourche Rool'in Smart vélo électrique

 

We invite you to read 3 measures to respect for a perfect installation:

- The distance down the fork should be 100 mm (you can play up to 8 mm on the distance of the fork with washers)

- And 82 mm to 105 mm from the bottom (you can play up to 8 mm on the distance of the fork with washers)

- The diameter of the fork lug must be 10 mm

And it's very simple:
 

1) Download the mobile application entitled "Rool'in" available on Apple store and the Play store.

2) Set the wireless speed sensor on the opposite side of the chain to the pedal crank. Assistance works as soon as you pedal.

3) Establish the connection between the sensor and your mobile device (see manual).

The app has additional features (average speed, mileage on a run, total distance, ...) and will become the indispensable partner of all your walks.

With this wireless system, the detection of your movements is amplified, the electric assistance is instantaneous and fluid.


Buy the Smart

The « Original » model

 Check measures at your fork as above in the section Version "SMART".

 In addition, the kit comes with 2 mounting options for the pedal sensor or sensor 

 

schema-roue-electrique-roolin2






1) Adjustable clamp system
attache elastique anglais







2) System with elastic
kit-velo-electrique-284-400x400

- The magnetic disc (D) also requires a space of 4 mm to be able to insert between the edge of the bottom bracket and pedal by clipping directly.


Buy the Original


For more information on the electric wheel, contact us by phone at  01 42 04 52 33 or mail.